Hello there, sock enthusiast! 🌟 We’ve put together this FAQ to answer all your questions about our fabulous socks, shipping, returns, and more. If you don’t find what you’re looking for, our friendly team is always here to help!
🎯 About Our Products
What types of socks do you offer?
We specialize in fun and fashionable socks for everyone! Our collection includes:
- Men’s Socks – Perfect for adding personality to any outfit
- Women’s Socks – Combining comfort with stylish designs
What makes your socks special?
Our socks are more than just footwear – they’re a celebration! We focus on:
- Fun patterns and designs that express personality
- Premium comfort for all-day wear
- Quality materials that last
- That extra dose of good luck with every pair!
🚚 Shipping & Delivery
What shipping options do you offer?
We have two fantastic shipping options:
- Standard Shipping ($12.95) – Using DHL or FedEx
Delivery: 10-15 days after dispatch
Perfect for last-minute gifts or sock emergencies! - Free Shipping – For orders over $50 using EMS
Delivery: 15-25 days after dispatch
Ideal for stocking up or seasonal shopping!
How long does order processing take?
We take 1-2 business days to carefully pack your socks with lots of love and good luck vibes! Total estimated delivery times:
- Standard Shipping: 11-17 days total
- Free Shipping: 16-27 days total
Where do you deliver?
We spread sock happiness across the globe! We deliver to most countries worldwide, though we currently can’t reach some remote areas and parts of Asia. We’ll let you know during checkout if we can deliver to your location!
Can I track my order?
Absolutely! Once your order ships, we’ll send you a tracking number so you can follow your socks’ exciting journey to your doorstep!
💳 Payments & Security
What payment methods do you accept?
We accept all major payment methods for a smooth and secure shopping experience:
- Visa
- MasterCard
- JCB
- PayPal
Are there any additional fees for international orders?
For international orders, additional customs fees or import duties may apply depending on your country’s regulations. These are not included in your order total and are the responsibility of the recipient.
📦 Returns & Exchanges
What is your return policy?
Not completely in love with your socks? No problem! You have 15 days from receipt to initiate a return. We want you to be absolutely thrilled with your Good Luck Socks!
How do I start a return?
Simply contact our friendly customer service team at [email protected] within 15 days of receiving your order, and we’ll guide you through the process!
🌍 About Good Luck Sock Sales
Where are you located?
We’re based in Indianapolis, Indiana (4434 Henery Street, Indianapolis, US 46225), but our sock love knows no borders! We ship worldwide to bring happiness to feet everywhere.
How can I contact customer service?
Our friendly team is here to help! Email us at [email protected] with any questions about delivery, your order, or just to share your sock love!
Remember: Great socks are worth waiting for! While we work hard to get your order to you as quickly as possible, sometimes international shipping can have unexpected delays. Your understanding means the world to us!
Thank you for choosing Good Luck Sock Sales – where every step is a celebration! 🎉